Privacy Policy

At Ruddi's Retreat, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

We only collect personal information in the following circumstances:

• Contact Forms: When you complete our contact form, we collect your name, email address, phone number, and any message content you provide to respond to your inquiry.
• Holiday Application Forms: When you apply for a retreat stay, we collect personal information including contact details, family information, and circumstances relevant to your application.
• Donation Information: If you make a donation, we collect transaction information necessary to process your contribution.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Process and evaluate retreat applications
• Arrange and provide retreat facilities for eligible families
• Process donations and issue receipts
• Maintain records for our charitable operations

Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your information is stored securely and only accessed by authorized personnel who need it to perform their duties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal or reporting requirements.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of any inaccurate data we hold about you
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data

Cookies

Our website uses essential cookies to ensure its proper functioning. We do not use cookies for tracking or marketing purposes.

Third-Party Services

We may use trusted third-party services to help us operate our website, process donations, or administer activities on our behalf. These third parties have their own privacy policies and we recommend you review their practices.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: ruddisretreat@gmail.com
Phone: 01484766050
Address: Huddersfield, UK

Last updated: May 2025